This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when using FamPulse.
By using FamPulse, you agree to the collection and use of information as described in this Privacy Policy. Website: fampulse.nathianscreations.com
About FamPulse
FamPulse is a family care and coordination application that helps family members stay connected. The app may provide features such as family circles, member profiles, reminders, appointment alerts, notifications, and location-sharing features.
FamPulse is designed to help families manage important updates, reminders, and care-related communication in one place.
Information We Collect
We may collect the following types of information when you use FamPulse:
2.1 Account
When you create or use a FamPulse account, we may collect:
- Name
- Mobile number
- Email address
- Profile photo, if uploaded
- Login credentials or authentication details
- Family/group details
- Role information such as Admin, Member, Parent, or Family Head
2.2 Family and members
To provide family circle features, we may collect:
- Family group name
- Member names
- Relationship labels such as father, mother, child, grandparent, or spouse
- Family invite codes
- Member status within a family group
- Admin/member permissions
2.3 Location
If you enable location-related features, FamPulse may collect location information from your device. This may include:
- Current location
- Last known location
- Location updates
- Approximate or precise location, depending on device permission settings
Location information is used only to provide family safety, visibility, and coordination features within FamPulse. You can control location permissions from your device settings. If location permission is disabled, some FamPulse features may not work properly.
2.4 Reminders and appointments
FamPulse may collect information related to reminders and appointments, such as:
- Reminder title
- Reminder description
- Date and time
- Repeat settings
- Assigned family member
- Appointment details
- Notification or alarm preferences
This information is used to send reminders, alerts, and notifications to selected family members.
2.5 Device and technical
We may collect basic technical information to improve app performance and security, including:
- Device type
- Operating system
- App version
- Device identifier
- IP address
- Crash logs
- Error logs
- Usage activity within the app
This information helps us fix bugs, improve performance, prevent misuse, and provide support.
2.6 Notifications
FamPulse may use push notifications to send reminders, appointment alerts, family updates, and important app-related messages. To provide this feature, we may collect or use:
- Push notification token
- Notification delivery status
- Notification preferences
You can control notification permission from your device settings.
How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your FamPulse account
- To allow family members to create or join family circles
- To provide reminder and appointment features
- To send notifications and alerts
- To provide location-sharing features when enabled
- To allow Admins or authorized members to manage family settings
- To improve app performance and user experience
- To provide customer support
- To detect and prevent fraud, misuse, or unauthorized access
- To comply with legal obligations
We do not use your personal information for selling user data.
Sharing of Information
We do not sell your personal information. We may share limited information only in the following situations:
4.1 With family members inside your FamPulse circle
Information such as name, role, reminder details, appointment details, and location information may be visible to authorized members of your family group, depending on the app feature and permissions.
4.2 With service providers
We may use trusted third-party service providers for services such as cloud hosting, database storage, push notifications, analytics, crash reporting, SMS or OTP verification, and email communication. These service providers are allowed to use information only to provide services for FamPulse.
4.3 For legal reasons
We may disclose information if required by law, legal process, government request, or to protect the rights, safety, and security of FamPulse, our users, or others.
Children's Privacy
FamPulse may be used by families to manage information related to children or dependents. Children should use FamPulse only with the consent and supervision of a parent or legal guardian.
Parents or guardians are responsible for:
- Creating or approving child-related profiles
- Managing child-related information
- Controlling family member access
- Reviewing location-sharing permissions
- Requesting deletion of child-related data if needed
We do not knowingly collect personal information from children without appropriate parental or guardian consent.
If you believe that a child’s information has been added without proper consent, please contact us at info@fampulse.nathianscreations.com.. We will review the request and take appropriate action.
Location Data Usage
FamPulse may use location data to help families stay connected and informed. Location data may be used for:
- Showing current or last known location to authorized family members
- Family safety and care features
- Location-based family coordination
- Emergency or assistance-related use cases, if available in the app
FamPulse does not collect location data unless the user gives permission through the device. Location access can be changed anytime from the device settings.
If background location is used, FamPulse will use it only for family safety and location-sharing features that require location updates when the app is not open.
Data Security
We take reasonable technical and organizational steps to protect your information from unauthorized access, misuse, loss, or disclosure. These measures may include:
- Secure server communication
- Authentication controls
- Access restrictions
- Encrypted transmission where applicable
- Limited access to user data
- Monitoring for suspicious activity
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as necessary to provide FamPulse services, comply with legal obligations, resolve disputes, prevent misuse, and enforce our agreements.
When your account is deleted, we will delete or anonymize your personal information, unless certain information must be retained for legal, security, fraud prevention, or operational reasons.
Account and Data Deletion
You may request deletion of your FamPulse account and associated personal data through:
- The FamPulse mobile app, if the option is available
- Our account deletion page: https://fampulse.nathianscreations.com/account-deletion
- Email: info@fampulse.nathianscreations.com
When requesting deletion, please provide the mobile number or email address linked with your FamPulse account so we can verify and process your request.
After verification, we will delete or anonymize your account information, family profile information, reminders, appointments, and other personal data associated with your account, unless retention is required by law or for legitimate security reasons.
Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Withdraw consent
- Disable location permission
- Disable notification permission
- Leave a family group
- Request information about how your data is used
You can manage many of these options directly from the FamPulse app or your device settings. For additional requests, contact us at info@fampulse.nathianscreations.com.
Third-Party Services
FamPulse may use third-party services to operate and improve the app. These may include services for app hosting, analytics, crash reporting, push notifications, authentication, SMS/OTP verification, and maps or location services.
Third-party services may collect information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services used in the app.
Examples may include Google Firebase, Google Maps, Google Play Services, and other hosting, analytics, or notification providers. This section should be updated based on the actual third-party services used in FamPulse.
Permissions Used by FamPulse
FamPulse may request certain device permissions to provide app features.
Location
Used for family location-sharing and safety features.
Notification
Used to send reminders, appointments, family alerts, and app updates.
Camera or photo
Used only if the app allows profile photo upload or image-based features.
Contacts
Used only if the app provides contact-based invite or family member selection features.
Alarm or reminder
Used to provide reminder alerts, appointment alarms, and time-based notifications.
You can allow or deny permissions from your device settings. Some app features may not work properly if required permissions are disabled.
Cookies and Website Usage
Our website may use cookies or similar technologies to improve website performance, analyze traffic, and provide a better user experience.
You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
International Data Processing
Your information may be stored and processed on servers located in India or other countries, depending on our hosting and service providers.
By using FamPulse, you agree that your information may be processed in locations where privacy laws may differ from those in your location.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Effective Date” at the top of this page. In some cases, we may also notify users through the app, website, or email.
You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:
Important Note
This Privacy Policy should be updated based on the final features, permissions, SDKs, backend services, and data collection practices used in the FamPulse app before submitting the app to Google Play Store.